Contact OVERPOWERED
For app help, subscription questions, privacy requests, or account deletion assistance, email support@vitalfitapp.com. Tell us your device model, app version, and what happened. Do not send passwords, sign-in codes, payment card details, or private health records.
Subscriptions and restoring access
On iPhone, open Profile → Settings → Membership to view available OVERPOWERED Plus plans or restore purchases. Use the Apple account associated with your purchase. Manage or cancel auto-renewable subscriptions through Apple Settings → your Apple account → Subscriptions. Deleting a OVERPOWERED account does not cancel an Apple subscription. For refunds, use Apple’s Report a Problem service.
Workouts and synchronization
Keep OVERPOWERED installed on both iPhone and Apple Watch when using the companion. In OVERPOWERED Settings, enable Apple Watch. If progress does not appear on the other device, reopen the iPhone app and allow it to reconnect. Pending workout changes are kept locally when the connection is unavailable. Contact support if a saved change still cannot synchronize.
Apple Health
Health access is optional. Review or change permissions in Apple’s Health and device settings. Watch workouts can be saved to Apple Health. Heart-rate zones require supported watchOS and available personal zone data.
Your account and photos
Edit your profile in Settings. To request account deletion in the app, open Profile → Settings → Account → Delete account. If you cannot access your account, email support@vitalfitapp.com for assistance. Include only the information needed to identify the issue.
Community concerns
Contact support@vitalfitapp.com to report inappropriate shared content or abusive behaviour. Include the public username or workout name and describe the concern. Avoid forwarding another person’s private information.